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§ Pharma & Life Sciences DTP

Pharma DTP at the
highest complexity level.

SUSAR reports, SAE files, pharmacovigilance documents, ICF, CSR — these are not occasional projects. They are our core daily operation. A dedicated pharma DTP team. 24×7. Every file, every shift.

Dedicated team
Pharma DTP unit
Operations
24×7 three shifts
Monthly SLA
99.5% TAT & quality
QC rounds
4 per file + RCA
Subcontracting
Zero. In-house only.
Document Types

Every regulated document type. Daily.

B2K processes the most regulated, highest-stakes document types in life sciences — every day, at volume, under agreed SLA.

Core daily work
SUSAR Reports
Suspected Unexpected Serious Adverse Reactions. Formatted to exact agency specification, every shift.
Core daily work
Pharmacovigilance Files
Safety reporting across the product lifecycle. Periodic safety reports, ICSRs, PSURs, PBRERs.
Core daily work
Serious Adverse Events
Patient safety event documentation. SAE narratives, expedited reports, MedWatch formatting.
Core daily work
Informed Consent Forms
Patient-facing clinical trial documents. Formatted for regulatory submission and patient readability.
Active service
EC / RA Correspondence
Ethics committee and regulatory authority correspondence. Formatted per submission requirements.
Active service
Clinical Study Reports
Full CSR formatting, data listings, appendices. ICH E3 compliant. Phase I–IV across all therapeutic areas.
Active service
Regulatory Submissions
eCTD-aligned formatting and pagination. Module 1–5 preparation for FDA, EMA, PMDA, TGA.
Active service
Life Sciences Docs
Study reports, protocols, investigator brochures, SmPCs, PILs, SOPs, and summary documents.
Production Pipeline

Source to submission-ready output.

Every file passes through the same five-stage pipeline. Named tools at each step. Four QC gates before delivery.

INPUT
Source formats
PDFPowerPoint .pptxInDesign INDD/IDMLExcel .xlsxWord (formatting)
EXTRACTION
Prep & conversion
ABBYY FineReader OCRTransTools tag cleanBilingual file prepSource assessment
PRODUCTION
DTP formatting
Adobe InDesignMS Word templatesFont & image handlingLayout to client spec
QA / QC ×4
Four-round quality
Paginator self-checkSenior reviewQA specialistQC final gateRCA on exceptions
DELIVERY
Submission-ready
Word .docxIDML filesExcel (as-is)Print-ready PDFClient-spec format
Quality Control

Four-round QC on every pharma file.

Every pharma DTP file passes through the same independent four-round quality system that runs across B2K — Paginator Self-Check → Senior Review → QC Review → QA Final Gate. The QA gate is the pharma standards-compliance sign-off. No file is released without it.

99.5%
Monthly TAT & quality SLA
Contractual target per file complexity class. Tracked daily, reported monthly. Every breach triggers a filed RCA — not a general claim.
5-Why
RCA on every exception
Each error traced to its workflow origin. Preventive measures implemented and verified before the next production run.

Read the full quality process →

Operations Model

24×7. Three shifts. No downtime.

  • Three dedicated daily shifts, Monday to Saturday
  • 10 to 30 trained resources per shift at all times
  • Peak volume days: Tuesday, Wednesday, Thursday staffed at maximum
  • Dual redundant internet — 8 Mbps ILL + 100 Mbps broadband
  • 15 KVA UPS + 60 KVA Generator — uninterrupted uptime
  • All client communication via email — documented and audit-ready
  • Dedicated team for pharma DTP — no subcontracting, no freelancers
Dedicated
DTP team
3
Shifts per day, continuous volume
Surge
Capacity on peak shift
24×7
Operating hours, round-the-clock
Compliance & Security

Built for patient-safety data.

Pharma operations are produced under 21 CFR Part 11, EU Annex 11, and ICH standards — on a Sophos-protected infrastructure with named-reviewer RBAC, CCTV, NDA on every operator, audit-ready communications, and zero subcontracting.

21 CFR Part 11 aligned
Electronic records & signatures, audit trails, validated workflows, time-stamped versioning archived per project.
EU Annex 11 / GxP
EU GMP for computerised systems. SOPs per document type, change control, named-reviewer sign-off on every file.
Zero subcontracting
Every file handled by full-time B2K professionals under direct quality oversight. NDA signed before briefing.

Full infrastructure, certifications & compliance →

AI Integration Status

Responsible adoption. Not hype.

B2K is integrating AI tooling into DTP workflows under controlled benchmarking. In life sciences document processing, validated adoption matters more than speed of adoption. Nothing goes live without passing pharma-grade quality benchmarks first.

Workflow stageCurrent production toolchainAI integration status
Text extraction from PDFABBYY FineReaderIn testing
Tag cleaning & bilingual prepTransToolsIn testing
Layout fixing & formattingAdobe InDesign · MS Word templatesScoping phase
QA anomaly detection4-round manual QC processIn testing

Ready to discuss your
pharma DTP requirements?

NDA signed before briefing. Pilot project available. Response within 24 hours.

Start a conversation →
FAQ

Frequently asked questions

Is B2K's pharma DTP work compliant with 21 CFR Part 11 and EU Annex 11?

Yes. All pharma operations are produced under 21 CFR Part 11, EU Annex 11 and ICH standards, on Sophos-protected infrastructure with named-reviewer RBAC, an NDA on every operator, and audit-ready, time-stamped versioning archived per project.

What pharma document types does B2K handle daily?

SUSAR reports, SAE narratives and MedWatch forms, pharmacovigilance files (ICSRs, PSURs, PBRERs), informed consent forms, EC/RA correspondence, Clinical Study Reports to ICH E3, and eCTD-aligned Module 1-5 submissions, as core daily production rather than occasional projects.

Does B2K subcontract pharma work or use freelancers?

No. Every file is handled in-house by a dedicated full-time pharma DTP team under direct quality oversight, with zero subcontracting and an NDA signed before briefing.

What quality SLA does B2K commit to for pharma DTP?

A 99.5% monthly SLA on turnaround and quality, with four independent QC rounds per file (paginator self-check, senior review, QC review, QA final gate) and a 5-Why root-cause analysis filed on every exception.

How quickly can B2K respond to a new pharma DTP brief?

Within 24 hours, with a pilot project available before any full-volume commitment and an NDA signed before briefing.