Medical transcription at enterprise scale, certified coding, revenue-cycle workflows, and accounts-payable validation for hospitals — built on twenty years of work for the most demanding healthcare partners.
From 2008–2017, B2K was the largest vendor to Nuance Communications — the US clinical documentation leader, now a Microsoft company. B2K ran one of the largest medical-transcription operations in the region, handling US healthcare transcription at enterprise scale across Erode and Coimbatore.
2008–2017 · Largest vendor in the regionHigh-volume US clinical transcription across acute-care, ambulatory, radiology, pathology, and operative reports. As the largest vendor to Nuance Communications between 2008 and 2017, B2K built and ran one of the region's largest medical-transcription operations, delivering against tight SLAs for one of the world's most exacting healthcare technology partners.
Today the practice continues with the same operating discipline: blind double-pass QA, named senior reviewers per account, structured templates aligned to EMR ingestion, and HIPAA-grade information-security workflows. The work shaped how B2K thinks about precision, throughput, and audit-readiness across every other vertical we serve.
End-to-end medical coding by AAPC-certified specialists across inpatient and outpatient settings. Coverage includes ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, and DRG assignment. Specialist coders aligned to surgery, cardiology, radiology, evaluation & management, and emergency-department workflows.
Built-in three-line-of-defence QA: coder self-audit, senior coder peer review, and named compliance lead sign-off before claim release. Monthly coding-accuracy reports, denial-trend analysis, and education feedback loops embedded into the standard delivery model.
A focused RCM practice covering eligibility verification, prior authorisation, charge capture, claim scrubbing, payment posting, denial management, and accounts-receivable follow-up. Operated as a dedicated team, ring-fenced per client, with daily dashboards on AR ageing, denial root-cause, and clean-claim rate.
The team draws on the same operational discipline that anchored our transcription practice: tight SLAs, named senior reviewers, and audit-trail discipline at every queue step. Suited to physician groups, ambulatory networks, and revenue-cycle outsourcers needing a reliable offshore extension.
A specialised accounts-payable validation practice supporting hospital payment workflows. Working downstream of Invoice Delivery Services' (IDS) OCR ingestion of supplier invoices, B2K specialists verify that the OCR-captured fields — supplier, PO reference, line-item quantities, unit costs, tax codes, and totals — match the source invoice before the payment-processing stage releases funds.
The validation step catches OCR mis-reads, format edge cases, missing supporting documents, and policy exceptions before they propagate into the GL. Configurable confidence-threshold rules, tiered exception handling, and detailed audit logs for every invoice touched. A quiet but critical control between automation and payment.
Modern OCR — including IDS's enterprise-grade pipeline — captures the majority of invoice fields cleanly. But in hospital AP, "majority" isn't enough. A misread decimal, a flipped quantity, or a wrongly inferred tax code can become a real payment a few days later. B2K's validators close that gap before the ERP commits.
Whether it's transcription volume, a coding ramp, an RCM pilot, or an AP validation extension to your OCR pipeline — we can move from brief to staffed pod in two to four weeks.
Start a conversation →Yes. All healthcare services are HIPAA-aligned, ring-fenced per client and handled in-house with no subcontracting, supported by encrypted transfer and named-reviewer access controls.
Four lines: HIPAA-aligned medical transcription, AAPC-certified medical coding (ICD-10-CM/PCS, CPT, HCPCS II, DRG), end-to-end revenue cycle management, and hospital AP invoice validation downstream of OCR ingestion.
B2K was the largest vendor to Nuance Communications (now a Microsoft company) from 2008 to 2017, running one of the region's largest medical-transcription operations at peak.
Three-line-of-defence QA with a named compliance lead sign-off, across inpatient and outpatient ICD-10, CPT, HCPCS II and DRG coding.